Transforming the Way Course Materials are Delivered
The Follett ACCESS program takes the hassle out of the course material buying because course material costs are covered as part of the Follett All Access Fee ($34 per credit hour) that will be assessed to all registered student accounts by early August. This allows every enrolled student access to all required materials on day one*. Once you have selected your courses, your course list will be sent to the UDC Bookstore. The campus store will get everything ready for you. Most books are digital and will be made available in digital format Non-digital books and supplies may be picked on the campus bookstore (Van Ness-Bldg. 38/A Level) or mailed to your home for a nominal fee.
Your instructor(s) select the required books and materials for your classes. Order is submitted to bookstore for processing.
Most books will be delivered digitally. However, non-digital books and materials will be mailed to your address on file in your MyUDC portal. It is imperative that you ensure your mailing address is correct prior to the processing of your order. Please follow the steps outlined below.
1. Log on to your myUDC portal,my.udc.eduand go to Banner Self Service.
2. Click Personal Information then View Addresses and Phones.
Note: If you need to update your mailing address, please email the Office of the Registrar at officeoftheregistrar@udc.edu.
You may view required text and materials in Blackboard, my.udc.edu. Most books will be delivered digitally. You will have access to all required books, access codes and materials by the first day of school*. Follett will send you an email with instructions on how you may access your digital books, materials and access codes. If books are shipped you will receive an email notification from CUSTOMERSERVICE@EFOLLETT.COM.
Note: *Students who register fewer than 10 days prior to the start of classes may experience a slight delay in the receipt of their books/materials.
Order Status or Assistance with Opting Outor Opting Back In (Bookstore): udc@bkstr.com or 202-274-5110 Checking Status of Follett All Access Charge Removal (Student Accounts): studentaccounts@udc.eduor 202-274-5168 Financial Aid Recipients:finaid@udc.edu or 202-274-5157 Change of Address:Office of the Registrar Uregistrar@udc.edu or 202-274-6225
If you are looking to purchase materials and supplies outside of those required by your instructors, please visit the online bookstore.
Frequently Asked Questions (FAQs)
The Follett Access program takes the hassle out of course material buying because course material costs are covered as part of the Follett All Access Fee that will be assessed to all registered student accounts at the time of course registration. This allows every enrolled student access to all required materials on the first day of classes.
Once you have selected your courses, your course list will be sent to the UDC Bookstore. The campus store will get everything ready for you.Most books are digital and will be made available in digital format and during the pandemic non-digital books and supplies will be mailed to your home. If books are shipped you will receive an email notification fromCUSTOMERSERVICE@EFOLLETT.COM.
Students will be charged $34 per credit hour. For example, if you are taking 12 credit hours, you will be charged $408.00 (12 x 34 = 408) for access to the program. That is $237 less than the national average of $645 per semester.
Providing digital books allows the program to be more cost effective for students, quicker access to books and materials and gives students greater flexibility. Books and materials that are not in digital format, will be shipped to your mailing address reflected in your MyUDC portal, my.udc.edu. If books are shipped you will receive an email notification from CUSTOMERSERVICE@EFOLLETT.COM.
Yes, you will have the ability to highlight your e-books, make notes within the software and print according to the publisher’s copyright guidelines.
Please alert your instructor(s) as well as the bookstore udc@bkstr.com or 202-274-5110 to receive assistance with ordering printed materials.
While we encourage students to take advantage of the many benefits of this program, you may opt out if you choose to do so. Students will be sent an email to their UDC email from noreply@follett.com regarding opting out Please be sure to check both your spam and junk email box. This email will cotain instructions and a link to the Follett Alll Access Portal, https://accessportal.follett.com/0742 that will allow you to opt out.The Office ofStudent Accounts will remove the charge on your bill within 3 business days.
The Follett All Access fee will be covered for eligible students. Students are strongly encouraged to view their bill and financial aid eligibility in their MyUDC portal, my.udc.edu to ensure their aid offer exceeds their balance. If your aid does not exceed your balance, you will be responsible for any outstanding balance that remains on your account.
Award and Disbursement Conditions:
In addition to FAFSA completion, student must have submitted all outstanding tasks as reflected in their StudentForms account, my.udc.edu.
Financial aid awarded/accepted timely and must exceed the student’s tuition/fees.
Loan recipients must enroll in a minimum of 6crs (undergraduate) and 4.5 (graduate students).
Pell and SEOG Grants are awarded based on full time enrollment (12 or more crs). If you enroll less than full time your grant aid will be adjusted accordingly. Grant disbursement guidelines are as follows:
Number of Credits
Expected Pell and SEOG Grant Disbursement Percentage
No, with the Follett All Access Program, book authorizations will no longer be needed. However, we recognize that students will still need additional materials and supplies (i.e. printer, notebooks, paper etc.). Eligible students will receive a financial aid supply and material allowance which may be used at https://www.bkstr.com/districtofcolumbiastore/home. Students will receive a notice from udcfinaid@ud.edu. Material and Supply Allowances during designated window each semester, https://www.udc.edu/admissions/financial-aid/.
Once you have selected your courses, your course list will be sent to the campus store and they will get everything ready for you! You may also view a listing of your required textbooks and materials by signing into your Blackboard account, my.udc.edu. Once logged in select, Quicklaunch then Blackboard Note: Registered students will have generally have access to Blackboard two weeks before the start of classes.
Students who register for classes fewer than 10 business days prior to the first day of classes, may experience a slight delay in the delivery of their books and materials. Your patience is appreciated, the bookstore will process your order as quickly as possible. Should you have any additional questions, you may contact the bookstore directly at udc@bkstr.com or 202-274-5110.
If you add or drop a course you will be granted access or access will be rescinded to digital materials within 24hrs. Printed course materials and supplies will need to be returned to the bookstore by the published deadline or you will be responsible for those charges. Return instructions are included with all hard copy books/materials. If you need assistance, please contact the bookstore at udc@bkstr.com or 202-274-5110.
Yes, students may opt out of the program by the specified deadline each semester by visiting
This message is appearing because Follett could not fully authenticate your account because your address is incomplete or missing. Please email the Office of the Registrar atofficeoftheregistrar@udc.eduto confirm and/or update your mailing address on file. Once you receive confirmation that your address has been resolved, please attempt to opt out again within 24hrs
Third party providers such as RSA, VA, TAP IT, Dual Enrollment Program, MPD Cadets, Employer etc. all have different rules and regulations. You are encouraged to communicate with your provider and/or University program manager for further assistance.
No, this will not be covered by institutional scholarships. The program is optional and students may opt out by the designated deadline, . If you do not opt out this charge will remain on your bill and you will be responsible for this charge. Please note that if your sources of aid outside of your scholarship (i.e. Pell Grant, SEOG Grant, Loans etc.) Your other aid may be applied to this charge.
